Last Updated: October 12th, 2023
the information we collect about you;
how that information may be used;
with whom the information may be shared;
how you may update the information you provide us;
how you may contact us; and
your choices about our uses and disclosures of your information.
Information We Collect
We collect information about you so we can continue to provide and improve our Services to you and other users of the Site. The information collected through the Site or use of our Services may include items such as your or your customer’s name, e-mail address, mailing address, phone number, facsimile number, credit card information, financial institution and bank account information, business size, industry type, geographic location, as well as other information that may or may not specifically identify you or your customer. The information collected on the Site may be stored at servers, computers, or other media located in or outside the United States.
Automatically Collected Information; Interest-Based Advertising
When you interact with the Sites, advertisements or other content provided by JT’s Tree Service or third parties, on behalf of JT’s Tree Service, or are receiving our Services through your computer, phone, or mobile device (Devices), we, and third parties, automatically collect certain information (“Automatically-Collected Data”) about or from your Device, such as, without limitation, your browser information on our server logs including your IP address, browser type, browser versions, browser language, browser plug-in type and version, country and time zone, URLs that refer visitors to our Sites, dates and times of visits to our Sites, page views and site navigation, geographic location, cookie information (see below), web beacons, pixel tags, device fingerprinting or other means, the page you requested, duration of activity on our Sites, searches, shopping behavior and preferences, hardware model, operating system version, unique device identifiers, mobile network information, and purchases.
We may obtain personal and non-personal information about you from third-party sources. This information may be utilized, analyzed, and/or compared with information that we have collected from you or that you have submitted to the Site or in the use of the Service. Such third parties may include but are not limited to Microsoft, Google, etc. If JT’s Tree Service obtains information from third-party sources, JT’s Tree Service takes commercially reasonable measures to ensure the third parties lawfully obtained and provided the information to us. If the third parties unlawfully obtained and/or provided the information to us despite our reasonable measures to ensure the third parties complied with all legal requirements in obtaining and providing the information to us, you understand, agree, and acknowledge that your sole legal remedy is against the third party that engaged in the unlawful activity and that you will not assert any cause of action, claim or demand against us.
Information Collection Technology (Web Beacons and Cookies)
We may use various technologies to collect information from your electronic device about your activities on the Site or your use of the Service. We may collect and store non-personally identifying information through cookies, log files, clear gifs (commonly known as “web beacons”), and third parties to profile user activity and preferences. Technical and specification information about your browser and computer is automatically collected when you use or visit the Site or use the Service. This information may include but not be limited to your Internet Protocol (“IP”) address, your browser type, operating system, geographic location, access time(s), the content of previously accepted “cookies” from us, and the website address that referred you to the Site.
A cookie is data stored on your computer that tracks non-personal information about you. When you use the Site, we may assign your computer one or more cookies that enable us to improve the quality of the Services and to personalize your experience. Cookies allow us to automatically collect information about your activity on the Site, such as the content you access while on the Site, the links you click, and other activity you conduct while using the Site. You may choose to modify your web browser’s setting to disable cookies or limit their use. If you choose to disable or limit cookies, you are still able to access the Site, but you may be unable to use all of the features on the Site. Additional information about cookies may be found at: https://support.microsoft.com/en-us/help/260971/description-of-cookies.
The Site may contain web beacons (also known as “clear gifs”) or similar technologies that gather non-personally identifiable information about your use of the Site. Such technology may also be contained in e-mail messages or newsletters from us that allow us to determine whether messages have been accessed. The purpose of our use of this technology is so that we may analyze the effectiveness of our marketing efforts, the quality of the Site, and the Services we provide.
Personal Information About Users Under 18 Years of Age Not Collected
Information Others May Collect
To enhance security and promote operational efficiency, the Site utilizes the resources of reputable hosting facilities that are controlled by third parties. JT’s Tree Service is unable to provide any guarantees or warranties about these third parties’ retention or usage of your information, which would be handled based on their privacy policies (as applicable).
Information Use and Sharing
We may use and share your information for any legally permissible purpose. We may match, use, and share any of the information we collect from you to any personally identifiable information we obtain through third parties. Examples of some ways we may use or share information that we collect about you include:
present the Site and its contents to you;
improve your user experience with JT’s Tree Service and expedite access to your account;
notify you of any JT’s Tree Service promotions, deals and other information that may be of use to you or any deals or promotions from our partners;
create or administer your account and communicate with you about account creation, activity or modification, placed orders and shipping updates;
respond to your requests and questions;
fulfill any other purpose for which you provide it or in any other way we describe when you provide it;
fulfill any purpose with your consent;
operate, assess, analyze, enhance, and improve our businesses, research, data, marketing and advertising strategies, and our product offerings;
enforce our rights and carry out our obligations which includes performing accounting, auditing, and billing activities;
protect against fraud;
comply with applicable laws, regulations and industry standards and enforce our rights and our TOS and other policies.
providing you with products or services;
providing you with customized content and services;
providing customer support;
communicating with you by e-mail, United States mail, telephone, text message, and/or mobile devices about products or services that may be of interest to you either from us, or from any of our affiliates, sponsors or other third parties;
working with our advertising partners; and
performing functions as otherwise described to you at the time of payment collection.
In order to perform certain services on your behalf, we may publish certain information that you provide. You agree that any testimonial feedback or other comments provided by you to JT’s Tree Service becomes the sole and exclusive property of JT’s Tree Service and that such information may be used by JT’s Tree Service for any legally permissible purpose, including but not limited to marketing and advertising its services and products.
We may also aggregate and anonymize this information with similar information from our other customers in order to understand how our customers use our Sites or our Services, and/or third-party service providers may collect non-personally identifiable information from our Sites.
Your Information Will Not Be Sold
We will not sell any information you submit to us to any third party without prior written notice to you and an opportunity for you to opt-out of such sale, provided, however, that we are permitted to sell your information in the event of a merger, acquisition, change of control, or sale of substantially all of our assets or our business (or any substantially similar transaction). However, you agree that we are able to sell aggregated and/or deidentified information that we may collect related to you and your use of the Site or Services.
Communications from Us
Unless you opt out of certain communication features, we may use your information to communicate with you, such as through e-mail, text messages, and telephone. You may opt out and/or unsubscribe to communications from JT’s Tree Service at any time. See the Opt-Out Provisions and Updating Your Information section below for applicable contact information and directions.
Legal Process and Investigation Issues
From time to time, JT’s Tree Service may be required to respond to a subpoena, a court order or similar investigative demand from law enforcement, a government agency, or a private litigant. JT’s Tree Service reserves all rights to defend, within its sole discretion, against such legal requests, demands, and claims. For instance, JT’s Tree Service may raise or waive legal objections or rights. JT’s Tree Service also reserves the right to disclose your information, as allowed by applicable law, when we believe it is reasonably appropriate based on the situation. Such disclosure may occur, but is not limited to, disclosing your information in connection with efforts to: (i) investigate, prevent, or commence other actions regarding suspected illegal activity or other wrongdoing; (ii) protect or defend the rights, property or safety of our company, our users, our employees, or others; (iii) comply with applicable law or cooperate with law enforcement; or (iv) enforce the TOS or other agreements or policies between you and us related to the Site or the Services.
Notice about Social Security Numbers
We do not collect social security numbers of customers or other users, and you should not provide such information to JT’s Tree Service. Nonetheless, if JT’s Tree Service comes into possession of users’ social security numbers or collects such information in the future, the information will be treated confidentially and not shared with third parties unless allowed by law. Additionally, JT’s Tree Service will take reasonable steps to limit the access to such social security numbers and take legally required steps to secure the transmission of the data containing such social security numbers.
Third Party Privacy Policies May Be Applicable
The Site may contain links to other websites. JT’s Tree Service disclaims any responsibility for the privacy practices of third parties that may have links to or from our website, or any framed content on our website. We encourage you to review the privacy policies/statements of every website that you visit that collects personally identifiable information.
DO NOT TRACK REQUESTS
In some states, users may be entitled to know how we respond to “Do Not Track” browser settings. There is little consensus in the industry about what “Do Not Track” means; however, at this time we recognize “Do Not Track” signals as an opt-out for the sharing of your data with third parties. You may still need to contact any third-party companies (including those who may have cookies or beacons on the Site) to direct them to not share your data with third parties as well. To learn more or opt-out from data collection by third-party companies you can visit: http://www.networkadvertising.org/choices or www.aboutads.info/choices/
Opt-Out Provisions and Updating Your Information
We value our users’ privacy and provide them with the option to “opt-out” of having their information used for purposes not directly related to the Site or the Services. If you wish to opt-out, you can opt-out by any of the following means:
Send a written request to: JT’s Tree Service LLC, Attn: Privacy Department, 6100 North 600 St, Altamont, IL 62411; or
E-mail [email protected]
Your request will generally be responded to within five (5) business days if your request is via e-mail, or thirty (30) days if your request is via United States mail.
Please note that changing your opt-out preference will only affect future activities or communications from us. In other words, if we already provided your information to a third party before you changed your opt-out preferences, you will need to contact the third party directly. To opt-out of communications from our third-party business partners, if any, please contact them directly.
Information Retention and Security
We may store your information for more than one (1) year from the time of initial submission, as well as automated personal information we collect about you. However, if we obtain or collect your social security number or credit card number, that information will only be stored for a limited time pursuant to your authorization unless the law requires otherwise.
We take reasonable security measures to protect users’ information against unauthorized access, loss, alteration, or destruction. These measures include encryption and physical security measures to guard against unauthorized access to systems where we store personal information, and the usage of reputable third-party vendors. Despite these reasonable measures, we cannot guarantee our security measures are impenetrable. Therefore, although we take reasonable steps to secure your information, we cannot and do not promise or warrant that your information will always remain secure.
Visitors Outside the United States
POLICY APPLICABLE TO NEVADA RESIDENTS ONLY.
If you are a Nevada resident, you may opt-out of the sale of your personal information. To do so, please contact us at [email protected] and title the subject of your email “Nevada Privacy Rights Opt-Out Request”. In response, we will request information from you to verify your identity. We will attempt to respond to your request, once verified, within sixty (60) calendar days.
JT’s Tree & Crane, LLC
6100 North 600 St.
Altamont, Illinois 62411